We had an outage today from 04:00 until about 14:00 on the 24th Jan 2009. This was caused by a air conditioning failure at our hosting company which caused problems with one of our servers which was position in a hot-spot within the server room.
We apologise for any inconvenience and assure you we take such outages of our services very seriously. This is our longest outage for well over a year and we are making a number of urgent changes to reduce the chances of a repeat performance.
In future do check itostatus.blogspot.com for details of any outage if you cannot access our site. If you spot a problem we haven't reported then please email us at firstname.lastname@example.org.
We believe our services are now back to 100% again.